Privacy policy

Privacy Policy

Last updated: January 2026

At Lumia Accessories, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal identification information (name, email address, phone number)
Billing and shipping address
Payment information (processed securely by third-party payment providers)
Order details and purchase history
IP address, browser type, device information, and usage data

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order or inquiries
To improve our website, products, and customer experience
To prevent fraud and ensure website security
To comply with legal and regulatory obligations

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate business interests

4. Sharing Your Information

We only share your personal information with trusted third parties when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting and analytics services

These third parties are required to protect your information and use it only for the intended purpose.

5. International Data Transfers

Your information may be transferred outside the United Kingdom or European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at contactlumiaacessories.com.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookies Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.