Shipping policy

Shipping Policy

Last updated: January 2026

At Lumia Accessories, we aim to deliver your orders efficiently and transparently. Please review our Shipping Policy carefully before placing an order.

1. Shipping Destinations

We currently ship within the United Kingdom and to selected international destinations. Shipping availability may vary depending on location.

2. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. In such cases, we will notify you via email.

3. Estimated Delivery Time

Estimated delivery times may vary depending on your location and shipping method:

United Kingdom: 5–10 business days
International Orders: 7–20 business days

Delivery times are estimates and not guaranteed.

4. Shipping Rates

Shipping fees are calculated at checkout based on your location and selected shipping method. Any applicable shipping costs will be clearly displayed before payment.

5. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer. We are not responsible for delays caused by customs processing.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

7. Incorrect Address

Please ensure that all shipping information is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply.

8. Lost or Delayed Packages

Lumia Accessories is not responsible for delays or losses caused by shipping carriers. If your order is significantly delayed or lost, please contact us at contactlumiaacessories.com, and we will assist you where possible.